Buyer FAQ
Answers to the questions procurement teams ask us most.
Our standard export unit is one 40ft high-cube reefer container. Program volumes and mixed-product loads are welcome — our export team builds loading schedules around your rotation.
We quote on FOB, CFR, CIF, FCA, CPT and CIP terms under Incoterms 2020. Ex-works and DDP arrangements can be structured for established programs.
We issue quotations within 24–48 hours of receiving your RFQ. Loading is scheduled against vessel bookings and packhouse program slots, and export documents are released per the agreed payment terms.
Yes. Air-freight samples are available on request for qualified buyer programs — contact the export team with your target specifications and destination port.
Confirmed irrevocable letter of credit at sight, cash against documents (CAD), and bank transfer (T/T). Other structures are considered for established partnerships.