Buyer FAQ
Answers to the questions procurement teams ask us most.
- Our standard export unit is one 40ft high-cube reefer container.
- Program volumes and mixed-product loads are welcome — our export team builds loading schedules around your rotation.
- We quote on FOB, CFR, CIF, FCA, CPT and CIP terms under Incoterms 2020.
- Ex-works and DDP arrangements can be structured for established programs.
- We issue quotations within 24–48 hours of receiving your RFQ.
- Loading is scheduled against vessel bookings and packhouse program slots, and export documents are released per the agreed payment terms.
- Yes.
- Air-freight samples are available on request for qualified buyer programs — contact the export team with your target specifications and destination port.
- Confirmed irrevocable letter of credit at sight, cash against documents (CAD), and bank transfer (T/T).
- Other structures are considered for established partnerships.
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